We’re measuring AI all wrong—and missing what matters most

Quick Summary:

AI performance metrics are vital but must be balanced with deeper measures of human impact.

Emerging research demonstrates that users engage more deeply and persistently with AI systems that clearly explain their reasoning, even when those systems occasionally falter.

Today's AI landscape feels remarkably similar, with companies racing to build bigger models while potentially missing the more nuanced elements of human-centered design that actually drive adoption and impact.

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Article Details

Author / Journalist: Fernanda Dobal

Category: EconomyBusiness

Markets: United States

Topics: Technology Ai chatbots Business A.I. Commentary Tech

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-05-06 @ 19:39:11 (11 hours ago)

News Timezone: GMT +8:00

News Source URL: fortune.com

Language: English

Article Length: 842 words

Reading Time: 5 minutes read

Sentences: 5 lines

Sentence Length: 169 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Fortune

News ID: 28446370

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About Fortune

Main Topics: EconomyBusiness

Official Website: fortune.com

Update Frequency: 55 posts per day

Year Established: 1929

Headquarters: United States

News Last Updated: 11 hours ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

News Language: English

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Publisher ID: #95

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